Suttons UK Reviews

Among the popular products and services on Suttons.co.uk, customers frequently opt for flower and vegetable seeds, young plants, and bulbs. The site is also well-regarded for its fruit bushes and a wide array of gardening tools and equipment. For those looking to enhance their outdoor spaces, garden furniture and decorative planters are sought-after items. Additionally, growing guides and customer service are notable services that provide valuable support and advice to garden enthusiasts.

Suttons.co.uk accepts a variety of payment methods for customer convenience. Shoppers can use major credit cards such as VISA and MasterCard to complete their purchases of garden seeds, equipment, and other products available on the site.

Suttons.co.uk has a comprehensive return and shipping policy. Orders are despatched promptly and seasonal items like plants have their estimated delivery times stated against each variety. Small items are sent by Royal Mail and larger items by courier. Delivery charges for packet seeds only are £2.99, while all other products incur a charge of £6.99. A combined carriage charge of £7.99 is applied if the order includes a combination of items. For returns, customers can contact the Customer Care Team through the website if they need assistance with cancellations, refunds, or returns. The site emphasizes that all plants are delivered in perfect condition for planting, and while most nursery plants cope well with slight delays, certain smaller plug products and tender lines may not be shipped to specific areas due to the extra journey time.

Suttons.co.uk, known for its quality and service, has a storied history dating back to 1806 when John Sutton founded the company, originally called the ‘House of Sutton’. It began in Reading, focusing on corn but later diversified into the flower and vegetable seed trade under the influence of John's sons. By 1840, the company established a laboratory to test seeds, a practice that became mandatory with the Seeds Act of 1920. The company received Royal patronage in 1858 and has held the Royal Warrant ever since. Innovations in tools and machinery in 1873 allowed for significant growth, and by 1962, Suttons moved to new premises on the London to Bath road. A notable development in 1965 was the introduction of foil packets for seeds. The company relocated to Torquay in 1976 and then to Paignton in 1998. In 2014, Suttons underwent a management buyout, marking a new chapter in its history.